Group Company: HDFC Bank Limited

Designation: SL Initiative-FLCC Officer

Position description: FLCC Officer provides awareness through Financial Literacy & Credit Counseling Programs.

Primary Responsibilities:

• Area/Village Survey - Undertake survey & identify areas – villages / wards having potential for formation of SHGs/JLG.
• Create baseline information about the group & individual members.
• Financial Literacy - Conducting Financial literacy on expenditure management, savings, borrowing for enterprise activity and insurance.
• Business Drive - Tracking file movement from sourcing till disbursement.
• Pitching cross sell products to customers during FLCC and branch visit
• Driving business in terms of coordinating with other verticals such as OPS,CPU,WBO for completion of logins
• Collection Drive - Calling customers for recovery follow-up and assiting RM in terms of achieving branch OTR%
• Branch Complaince - Mainitaining customer records and FLCC register to adhere audit compliance

Additional Responsibilities:

• Productivity:
• 40 files FLCC per month
• Maintain good OTR% of branch
• Mobile number accuracy of new disbursement groups

Educational qualifications preferred

• Category: Bachelor's Degree, Master's Degree
• Academic score: 50% +

Required work experience

• Industry: BFSI
• Role: Fresher/Sales
• Years of experience: 1 to 2

Required Competencies:

• Honesty & integrity
• Inter personal skill
• Time / Team  Management 
• Good communication skill
• Go getter attitude
• Excellent hold on MS Office and MS Access (Preferable)

Required Knowledge:

Work experience in the profile

Required Skills:

Graduate and above

Other:

• Reporting Designation: Collection Manager – SLI
• Reporting Department-Sub BU: SL Initiative Sales

Work Environment Details:

Specific requirements

• Travel: Customer Visits

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