
Operational Risk Manager - Customer Onboarding
- Fintech
- India
- 07/06/2023
- Full Time
- Featured
- Urgent
The candidate shall be responsible for Onboarding Risk checks with a focus on Merchant Onboarding. The responsibilities include screening of Merchants as per the regulatory guidelines and against the internal negative lists maintained, website verifications, line of business verifications and other risk parameters before onboarding a merchant.
Who are we looking for:
- Experienced individual in Due Diligence of merchants, including periodic review of line of business and other information available on the merchant/ KYC refresh and website verifications.
- Has ability to conduct detailed investigation in Adverse / Negative Media and Transaction Surveillance / Monitoring.
- Understands risks in the different line of business a merchant operates.
- Has ability to work independently to solve business problems, inquisitive nature, willingness to ask questions and challenge, possesses ability to work in fast-paced environment.
- Has leadership qualities to can manage teams effectively.
- Has ability to automate the processes to reduce manual efforts while being cognizant of risks.
How would your work look like:
- Perform reviews and challenge control - identification and prevention of potentially fraudulent activity.
- Work on approving merchant Line of Business before on-boaring them on BriskPe platforms.
- Verify merchant websites to ensure that merchant is genuine and have a fair track record before approving.
- Leveraging strong product/risk knowledge to conduct analysis of data across merchant sites, providing insights into trends and customer behavior across all businesses and regions.
- Apply this analysis to refine and improve Key Risk Indicators used in the platform (including definition and acceptance testing).
- Managing cases covering investigation and follow up within the defined timeframes.
- Guide and mentor the team
- Identify opportunities for improving data quality, reducing noise and false positives reported by internal quality teams
- Conduct open source search to find relevant information to complete the investigation and review
- Capture information and documents from internal system / teams as per established internal risk policies and acquiring bank's KYC policy
Compensation: No bar for right candidate.
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